The following terms and conditions are in place to ensure we maintain a safe and fair online Matahiwi Estate website.
CHANGES TO TERMS AND CONDITIONS
These terms and conditions may be changed from time to time. All changes will be effective immediately upon posting changes on the website. It is the responsibility of all Matahiwi Estate customers to be familiar with the latest terms and conditions. The on-going use of the Matahiwi Estate website represents your agreement to these terms and conditions.
If you buy a product from the Matahiwi Estate website and receive a faulty product or a product different from that which you purchased, please contact us to arrange for your purchase to be returned for a full refund or credit.
All prices published on the Matahiwi Estate website are in New Zealand dollars and include 15% Goods and Services Tax (GST). A courier fee will apply of $10 to all orders less than 12 bottles. All orders over 12 bottles will be free shipping.
CONFIRMATION OF ORDER
All customers, will receive an order confirmation via e-mail when placing an order through the Matahiwi Estate website.
We accept payment for purchases made through the Matahiwi Estate website via Visa and Master Card credit cards only. All charges are made in New Zealand dollars and include GST. Payment can also be made via our bank account provided.
All goods are despatched by courier within 48 hours unless stated otherwise on the website for a particular product. Delivery times vary from 1-5 days subject to location throughout New Zealand. If a product ordered is out of stock, changed vintage or on back order, Matahiwi Estate will advise the customer via e-mail on receiving their order and of the expected delivery time.
RETURN / CANCELLATION POLICY
Any claims against purchases from Matahiwi Estate must be made within 7 days of delivery. Prior to returning goods all customers must first contact Matahiwi Estate. All returned goods must be in the original packaging, undamaged, not used.
By registering as a user of the Matahiwi Estate website you warrant that you have provided complete, accurate and current personal or business information. Matahiwi Estate may phone or mail you to verify these details. Without limiting any other rights or remedies we may have, you agree not to permit any other person to use your details or customer information for the purchase of goods through the Matahiwi Estate website.
We may, at our discretion, monitor your use of the Matahiwi Estate website and restrict access to any content or services available.
EMAILS, NEWSLETTERS AND PRODUCT REMINDERS
Matahiwi Estate may send you emails relating to products purchased, transactions and other activities on the website, and for promoting and marketing other Matahiwi Estate products to you including new product lines or product specials on offer. Matahiwi Estate may also send regular electronic newsletters to cusotmers. Newsletters will contain clear and obvious instructions on how you can unsubscribe from the mailing list. You may also recieve a reminder that your filter/cartirdge is due for replacement. If you do not wish to recieve these reminders , please contact us to have your name deleted from our recall/reminder list.
We reserve the sole discretion, without notice, to terminate your account and ability to buy product or use our website services if we believe that you have breached these Terms and Conditions.
INTELLECTUAL PROPERTY RIGHTS
Matahiwi Estate (and Matahiwi Estate suppliers as the case may be) own all proprietary and intellectual property rights on and in the Matahiwi Estate website (including text, content, graphics, logos, images, icons) and the software and architecture forming Matahiwi Estate product, services and the website. You may not without our prior written permission, in any form or by any means copy, reproduce, adapt, display, distribute, publish or create derivative works from any part of the Matahiwi Estate Website; or commercialise, copy, or on-sell any information, or items obtained from any part of the Matahiwi Estate website
While the information contained in this website is accurate to the best of Matahiwi Estate knowledge, it is not intended to be used to give medical or health advice.
In the event of a dispute arising in relation to these Terms and Conditions, the New Zealand courts will have non-exclusive jurisdiction over such a dispute. If we do not exercise or enforce any right available to us under these Terms, this does not constitute a waiver by us of those rights. We may transfer this agreement or any benefit or obligation of this agreement to any person without notice to you. You may not transfer any benefit or obligation to any other person without our written consent. Each part of these Terms is separately binding. If for any reason any part cannot be relied on, all other parts remain binding.
PRIVACY ACT 1993
If You are an individual, You have rights under the Privacy Act 1993 to access information held by Us, and to request the correction of such personal information. In respect of such personal information, You:
- Authorise Us to obtain personal information about You, via Your Registration Form and Your use of Matahiwi Estate and Our Services.
- Authorise Us to use Your personal information for direct marketing and promotional activities, research and development purposes, identity verification, and otherwise in respect of the provision of Our Services to You.
- Agree that further notification to You of the purpose of the collection of Your personal information is unnecessary and non-compliance with the requirements of Principle 3 of the Privacy Act 1993 is authorised.
The material featured on this site is the copyright of Matahiwi Estate unless otherwise indicated. It may be reproduced free of charge in any format or medium, provided it is used for noncommercial, informational purposes only. This is subject to the material being reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged. The permission to reproduce copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned. For any other proposed use of the material on this site, please contact the website owner. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address.
NAMES, IMAGES, AND LOGOS
The names, images, and logos identifying Matahiwi Estate and any of its subsidiaries and third parties and their information, products, and services, are proprietary marks of Matahiwi Estate or third parties. If you have received approval to link to the Matahiwi Estate website you may use the logo in conjunction with the link only if you have received prior permission to do so. No other use of our logos, or any third party logos, accessed via this website, is permitted without prior approval from the relevant copyright owner. Requests for permission to use our logos should be directed to the website owner. Explain how and why you wish to use our logo. Please include your name, organisation, telephone number, and email address.
LINKING TO THE WEBSITE
You must ask permission to link directly to pages hosted on this site. Please contact the website owner. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address.
EXTERNAL LINKS ON THE WEBSITE
We are not responsible for the content or reliability of linked websites and listing should not be taken as endorsement of any kind. We have no control over the availability of linked pages.